Your new EMV chip debit card should be arriving any day. Upon receipt, please ignore the sticker’s directions and instead follow this procedure:
ACTIVATE THIS CARD at or call 1-800-411-6390
Outside the US and Canada you may call Collect at 206-352-3477
Once you receive your PIN in a separate mailing, you may activate your new card. We apologize for the sticker error and confusion.
Upon activation of your new EMV chip card, please discontinue use and destroy your current/old card.

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